Where Is My Order?

To view the status of your order that you placed, check your email (also your junk or spam folder), there you should see the order confirmation and the tracking number that was provided. If you did not use an email and used your phone number, a text message should have been sent that has the confirmation and tracking - if you used a landline, then you will have to email us for the order information (please provide your first and last name and/or shipping address for us to look up). 

We are available by phone and email M-F 8AM-4PM, kindly ask for Sharon and tell reception that this is regarding an online order. Our toll free phone number is 1-800-323-7467 or you can reach us by emailing Jake and jaked@preson.com. 

You can also contact us right through the website using our contact us form.